Unlock our bonuses: wagering requirements explained for AU players
Understanding Level Up Casino wagering requirements is the first step to making the most of every bonus offer. This page walks you through how our rollover works, what counts toward it, and what to check in our Level Up Casino bonus terms before you claim anything.
What are wagering requirements?
A wagering requirement — also called a rollover — is a playthrough condition attached to a bonus or free-spins award. When you accept a bonus, our Level Up Casino bonus terms specify a multiple of the bonus value that you must wager in eligible games before any resulting winnings can be withdrawn. This protects the integrity of our promotions and keeps things fair for every AU player. The exact multiple that applies to any given promotion is always displayed in the individual offer terms — we encourage you to read those before claiming, and to visit the official site for the current figures.
The concept of a Level Up Casino rollover is straightforward in practice. You receive a bonus, you play through the required amount in qualifying games, and once the playthrough is complete the winnings become available for withdrawal. The total amount you need to wager depends on the specific promotion — each offer on our promotions page carries its own set of conditions.
Before claiming any promotion, we always recommend visiting the relevant offer page for full details. Our Level Up Casino bonus terms are written to be as clear as possible, and our customer support team is ready to clarify anything that needs explaining.
Deposit bonuses
A deposit match bonus adds a percentage of your qualifying deposit to your balance as bonus funds. A wagering requirement then applies to those bonus funds before you can withdraw connected winnings. The playthrough must be completed within the validity window shown in the offer terms.
Free spins
Free spins let you spin selected slots without using your own funds. Any winnings from those spins are credited as bonus funds and are subject to a wagering requirement before they can be withdrawn. The specific slots eligible for free-spins offers are listed in each individual promotion.
Cashback offers
Cashback promotions return a portion of your net losses as a credit. Depending on the specific cashback offer, a wagering requirement may or may not apply to the returned amount. Always check the individual cashback offer terms on our promotions page for the exact conditions.
How the rollover is calculated
The Level Up Casino rollover calculation follows a standard model used across the industry. When an offer states a playthrough multiple, you multiply that figure by the relevant bonus amount to find the total wager needed. The actual multiple in force for any live offer is shown in that offer's terms — we do not publish a single fixed number here because promotions change and we want you to see the current, accurate figure rather than a stale one. Visit the official site or our Promotions page for the latest active offers and their precise terms.
Games that count toward your rollover
Not every game contributes equally to clearing a wagering requirement. Slots from providers like Pragmatic and Playtech typically contribute fully to the rollover total. Table games, live dealer games and specialty titles may contribute at a reduced rate, or in some cases may not count at all. Our individual offer terms list the exact contribution rates for each game category, so checking those before you start playing is always worthwhile.
Live casino tables — including live roulette, live blackjack, live baccarat and game-show style titles — are a popular choice among AU players. However, they commonly carry a lower contribution rate toward wagering requirements than pokies do. If clearing your rollover quickly matters to you, eligible slots are usually the most efficient path.
If you are unsure whether a particular game counts toward your active bonus rollover, our live chat team can confirm the contribution rate for you before you play.
Bonus validity periods
Every bonus comes with an expiry date, and if the wagering requirement is not met before that date the bonus and any connected winnings are forfeited. The validity window for each promotion is stated in its terms at the point of claiming. We encourage AU players to check this window carefully and plan their play accordingly rather than leaving rollover completion to the last moment.
Validity periods vary between different promotion types. A welcome offer may carry a longer completion window than a weekly reload promotion, for example. The current expiry for any active bonus in your account is always visible in your account bonus section, so you can track your progress at any time.
If you have questions about a specific bonus that is about to expire, reach out to our customer support team via live chat and we will do our best to assist.
Welcome offer and ongoing promotions
Our welcome offer is designed to give new players a strong start, while our ongoing promotions keep things rewarding for returning players. New players can usually access a multi-stage welcome package. Wagering requirements apply to all welcome bonuses and free-spins awards, so reviewing the full terms before claiming is important. See the official site for current welcome offer details, including the exact structure, stages and conditions in force at the time you register.
Welcome bonus
Our welcome offer provides new AU members with a boost across their first deposits. The bonus structure and any free-spins component are detailed on the offer page. A wagering requirement must be cleared within the validity window before winnings can be withdrawn. Visit our promotions page or the official site for the exact current terms.
Reload and cashback offers
Beyond the welcome package, we run reload bonuses and cashback promotions for existing members. Each carries its own rollover condition and validity window. Our cashback offer returns a share of net losses as bonus credit — see the promotion terms for the applicable wagering requirement. Check our Promotions page regularly for the latest active deals.
Responsible play and bonus limits
We want every AU player to enjoy our promotions responsibly. Our account tools include deposit limits, cooling-off periods and self-exclusion options — all available directly from your account settings. These tools help you stay in control of your spending while still participating in bonus offers. Account verification (KYC) and identity verification are part of our standard onboarding process and ensure your account is secure throughout your time with us.
Online casino gaming should be viewed as entertainment. Players are encouraged to gamble within their limits and avoid chasing losses.
Deposits, withdrawals and bonus funds
When you have an active bonus, the interaction between your real-money balance and your bonus balance matters. Most bonuses follow a standard order of play: real funds are wagered first, and bonus funds are used once the real-money balance reaches zero. Winnings generated from bonus funds are held until the rollover is complete. We accept Visa and Mastercard for deposits and withdrawals — see our Payment Methods page for the full list of options available to AU players and for current processing details per method.
If you wish to forfeit an active bonus to make a withdrawal from your real-money balance, contact our customer support team via live chat. Forfeiting a bonus cancels any connected bonus funds and associated wagering progress, so it is worth considering carefully. For full details on deposit and withdrawal conditions, visit the official site or check the individual bonus terms in your account.
Frequently asked questions about our bonus terms
Below are answers to the questions AU players ask most often about Level Up Casino wagering requirements, free spins and rollover conditions. For anything not covered here, our live chat team can help.
What are free spins at Level Up Casino and do they carry a wagering requirement?
Free spins are spin credits awarded on selected pokies that let you play without using your own money. Any winnings from free spins are credited as bonus funds rather than real money. Our Level Up Casino bonus terms require those bonus funds to be wagered a set number of times before they can be withdrawn. The specific rollover attached to any free-spins award is stated in the promotion's terms — check the offer page or contact our customer support team for the current figure.
How does the rollover (wagering requirement) actually work?
The Level Up Casino rollover works by multiplying the bonus amount by a stated playthrough multiple to give you a total wager target. As you play qualifying games, your progress toward that target accumulates. Once you reach the target, any winnings tied to the bonus move to your withdrawable balance. Different games contribute at different rates — slots from providers like Pragmatic and Playtech typically contribute fully, while table games and live dealer titles may contribute less. The exact contribution schedule is in each offer's terms.
How long do I have to meet the wagering requirement before a bonus expires?
Every promotion has a validity window — the period within which you must complete the rollover. This window is shown in the offer terms at the time of claiming and is visible in your account's active-bonus section. If the wagering requirement is not met before the bonus expires, the bonus funds and any connected winnings are forfeited automatically. Validity periods differ between promotion types, so always check the specific window for the bonus you are claiming.
Which games count toward clearing the rollover?
Eligible pokies — including titles from Pragmatic and Playtech — generally count in full toward your wagering requirement. Live casino tables, video poker and some specialty games count at a lower rate or may be excluded. The exact game contribution percentages are listed in each promotion's terms. If you want to clear your Level Up Casino rollover as efficiently as possible, playing qualifying slots is typically the most direct approach. Our customer support team can confirm contribution rates for any specific title via live chat.
For full current bonus terms, promotion details and wagering conditions, see the official site. Our Bonus Types page covers the different promotion formats we offer, and our Promotions page lists all active deals for AU players.
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